GENERAL FAQs
Most frequent questions and answers
Please fill out our booking form. We make all the bookings for you and your team.
The trip package includes flights, accommodation, transportation, Umrah visa processing, workshops, guided tours for Umrah rituals, Ziyarah, lectures, Ihram clothing, zamzam water, tournament, football kits, and any additional activities or excursions specified in the itinerary.
No, we have a specific itinerary for the trip. There is free time included.
If you need to cancel your trip, the cancellation policies will apply. It’s essential to review the terms and conditions of your booking regarding cancellations, refunds, and any applicable fees.
Travel insurance is not included in the package. It’s advisable to purchase travel insurance separately to cover unforeseen events such as trip cancellations, medical emergencies, or lost luggage.
You will need a valid passport, Umrah visa, and any other necessary travel documents for your journey. Make sure to check the visa requirements for both Dubai and Saudi Arabia and ensure that your passport has sufficient validity. We will process visas for you and your team.
Familiarise yourself with the rituals of Umrah and make necessary preparations such as obtaining Ihram garments, learning basic Arabic phrases, and packing essential items for the pilgrimage.
Pack appropriate clothing for both the football tournament in Dubai and the Umrah pilgrimage in Saudi Arabia. Include items such as comfortable sportswear, boots and shin pads, toiletries, medication, and travel essentials. Ihram garments will be provided.
Stay updated on any health advisories or safety guidelines issued by the relevant authorities for both Dubai and Saudi Arabia. Take necessary precautions to protect yourself against common illnesses and ensure a safe and enjoyable trip.
We are here to assist you through the whole trip. We will be available to assist you with any inquiries or emergencies during your journey.
No, We make group bookings for the whole trip.
We will be taking a private boat to travel between Dubai and Saudi Arabia. We will have vip coaches for travel in each location.
Yes, it’s essential to respect the local customs and cultural norms of both Dubai and Saudi Arabia. Familiarise yourself with etiquette guidelines regarding dress code, greetings, public behaviour, and religious practices to ensure a respectful and harmonious experience.
The currency used in Dubai is the UAE Dirham (AED), while the currency used in Saudi Arabia is the Saudi Riyal (SAR). It’s advisable to carry a combination of cash and international credit/debit cards for your expenses during the trip.
Yes, you can use your mobile phone and access the internet in both Dubai and Saudi Arabia. However, roaming charges may apply, so it’s recommended to check with your mobile service provider regarding international roaming plans or purchase a local SIM card for each country.
Both Dubai and Saudi Arabia offer a wide range of shopping opportunities, including traditional markets (souks), modern shopping malls, and specialty stores. You can shop for souvenirs, local handicrafts, luxury goods, and much more during your trip.
While English is widely spoken in Dubai, Arabic is the official language of Saudi Arabia. It’s helpful to learn basic Arabic phrases or carry a translation app to facilitate communication, especially in more remote areas or during interactions with locals.