Menu Close

Terms of Service

These Terms of Service (“Terms”) constitute a legally binding agreement between La Familia FC Tours  (“we”, “us”, “our”, or “the Company”) and the player/pilgrim (“you” or “the Client”) regarding the use of our services for Football Tournament and Umrah Packages,

  1. Services Provided

By availing our services for Umrah events, you enter into an agreement with La Familia FC Tours. Our services encompass providing comprehensive information, facilitating bookings, and ensuring travel arrangements for Football Tournament and  Umrah packages detailed on our website, www.lafamiliafctours.com

  1. Booking Agreement

Upon booking our services for the Football Tournament and Umrah packages, you acknowledge and agree to abide by the terms and conditions outlined herein. Your booking becomes confirmed upon receipt of an official receipt from us and the requisite deposits made into the specified accounts. Confirmation of flight, hotel, and departure times will be provided to you seven days before the estimated departure date.

  1. Legal Jurisdiction

Any disputes arising from this agreement or any contract between you and La Familia FC Tours. shall be governed by English law and jurisdiction concerning travel and lodging. Matters within the UAE and Kingdom of Saudi Arabia shall be subject to UAE and Saudi Law and Jurisdiction between you and the respective service provider.

  1. Understanding Your Contract

It is imperative to thoroughly read and comprehend these Terms before making any bookings. By proceeding with a booking, you unequivocally agree to adhere to these Terms and the terms and conditions set forth by any travel service provider involved in your arrangements.

  1. Package Travel Arrangements

Our services may entail arranging packages comprising transport, accommodation, and other tourist services. These packages are subject to the Package Travel Regulations, and your rights and obligations are delineated therein.

  1. Changes to Bookings

Should you wish to modify your travel arrangements subsequent to confirmation, we shall endeavour to accommodate your requests, subject to availability and applicable fees. Please be advised that certain changes may incur administration charges and additional fees levied by travel service providers.

  1. Cancellation Policy

You retain the prerogative to cancel your travel arrangements at any juncture, contingent upon our cancellation policy and any pertinent fees. Please consult our cancellation policy for precise details on refund amounts and deadlines.

  1. Force Majeure

La Familia FC Tours shall not be held liable for any lapses in performance of this agreement owing to force majeure events beyond our control, encompassing but not limited to government intervention, conflicts, natural calamities, or industrial disruptions.

  1. Financial Protection

Your bookings with us are safeguarded through ATOL and other relevant certifications by the travel agent we use. In the event of our insolvency, you may be eligible for refunds or compensation as per applicable regulations.

  1. Visa Application Procedures

For Umrah visa applications, you must furnish the requisite documents as delineated on our website. We facilitate visa applications for British, EU, and other nationals eligible for UK citizenship.

  1. Flight Delays or Cancellations

La Familia FC Tours disclaims liability for flight delays or cancellations to or from UAE and Saudi Arabia. It is recommended to procure travel insurance to cover such contingencies.

  1. Compliance with Local Customs & Laws

You are obligated to adhere to local customs and laws while traversing. We are unable to provide assistance in the event of infringements, and any support shall be extended by pertinent authorities or your travel insurance provider.

  1. Complaints Procedure

In the event of any grievances during your sojourn, please promptly apprise us and the relevant travel service provider. Complaints must be lodged within 28 days of your return for expeditious investigation and resolution.

By utilising our services, you signify your understanding, assent, and compliance with these Terms of Service. Should you dissent with any part of these Terms, you are precluded from availing our services.

For any queries or assistance, please do not hesitate to contact us at info@lafamiliafctours.com

error: Content is protected !!
× LIVE WHATSAPP CHAT